🛡️ Mission Brief: HIPAA Compliance for Life Sciences Operations
🎯 Objective
Hansem Global, a multilingual life sciences content provider, needed to meet HIPAA Security Rule compliance to support regulated U.S. healthcare and pharmaceutical clients. With no formal program in place, the company sought a strategic leader to rapidly operationalize safeguards across operations, project management, and information systems.
Timeline: < 6 months
Scope: Project workflows, operational policies, and technical infrastructure
Mandate: Meet client/vendor security expectations in regulated clinical trial support environments
⚙️ Strategy & Execution
- Designated as HIPAA Security Officer (DSO) for Hansem Global’s U.S. operations
- Completed formal training via HIPAATraining.com (100% score, issued Oct 2022)
- Developed & implemented Administrative, Physical, and Technical Safeguards:
- Created HIPAA-specific SOPs for translation/localization projects tied to PHI
- Built a Business Associate Agreement (BAA) registry for clients and vendors
- Rolled out access controls, encryption standards, and workstation hardening
- Established Incident Response Plan (IRP) and Breach Notification Policy
- Integrated compliance requirements into project management lifecycle (PMO)
- Delivered HIPAA Security awareness campaigns and annual training mandate
📊 Results
| Metric | Outcome |
|---|---|
| ✅ Compliance Readiness | Achieved in 5 months |
| 📋 Safeguards Implemented | Full HIPAA Security Rule (45 CFR §§164.308–316) |
| 🧑 Role Expansion | Named Designated Security Officer (DSO) |
| 🧠 Training | 100% certified via HIPAATraining.com |
| 🛡️ Risk Reduction | Aligned operations with PHI risk mitigation standards |
🚀 VIPERRECON Impact
- Enabled clinical and healthcare clients to onboard Hansem with full HIPAA assurance
- Reduced compliance risks for PHI handling during translations and document management
- Strengthened client trust and passed due diligence reviews by pharmaceutical partners
- Created a defensible compliance narrative for audits and vendor assessments
“It’s not enough to check a box. HIPAA compliance is a mindset embedded in operations.”
— Jared Bickell, DSO, Hansem Global